Every once in a while you come across a locally-owned business with a family spirit and a commitment to quality, honesty and customer service that sort of restores your faith in humanity. Gibraltar Pools is one of those rare operations. The owner came out personally to measure the property and give us a quote. There was no hard sell. The pool was delivered and installed two weeks before it was promised. The installation was flawless. The crew was attentive, caring, and detail-oriented. They really cared about how the finished product was going to look on our property. They went the extra mile and added some labor that they didn’t even charge us for. We also have Gibraltar winterize the pool and get it ready for the summer every year.
They always pick up the phone. There’s always a friendly human being to deal with. And the product is exceptional. We love the pool, and we love the way it looks on what is a pretty upscale property. Our teenage kids get huge enjoyment out of it. We could have installed an in-ground pool. But this was a much more sensible investment given the amount of time you use a pool in New England. I cannot praise Gibraltar and their team and product highly enough.